Support

Stuck on something, or found a bug? Email us and a human on the EntryWatch team will get back to you.

Email support

support@entry.watch

We aim to reply within one business day (NZ time). To help us help you faster, include:

  • your organisation name;
  • what you were trying to do, and what happened instead;
  • the page or kiosk it happened on (a screenshot helps).
Service status →
Check whether something is a known outage.
Contact us →
Sales, partnerships and general enquiries.

Documentation and a help centre are on the way — for now, email is the fastest route.